Last updated: October 10, 2026
Progressive Welding Solutions Ltd. (“PWS,” “we,” “us”) operates progressiveweldingsolutions.net. This policy explains how we handle personal information when you browse our website, purchase products or contact us.
Information we collect
We collect information you provide when placing an order, creating an account, requesting a quotation or contacting us. This may include your name, email address, telephone number, billing and delivery addresses, order details and messages.
Our website and service providers may also collect technical information, including your IP address, browser, device information and website activity. If you submit a product review, its content and your display name may appear publicly.
How we use information
We use information to process orders and payments, arrange deliveries, provide digital products and services, respond to enquiries, manage customer accounts and handle returns or refunds.
We also use relevant information to maintain website functionality, prevent fraud and meet recordkeeping obligations. Where you subscribe to marketing communications, we use your contact details to send updates. You can unsubscribe using the link provided or contact us.
Payments
Payments are processed by the payment provider selected at checkout. That provider handles payment information under its own privacy policy.
We receive information needed to confirm and manage the transaction, such as payment status and transaction references. Please do not send card details through email or contact forms.
Delivery and dropshipping
To fulfil an order, we may share necessary order and contact information with suppliers, dropshipping partners and delivery providers. This may include your name, delivery address, telephone number and the products ordered.
Some products ship directly from third-party suppliers. Those suppliers and other service providers may operate outside your country, where privacy laws may differ.
Other service providers
Our hosting, website maintenance, security, email and other operational providers may process information needed to provide their services. We may also disclose information where required by law or necessary to handle a dispute or protect against fraud.
Cookies and website tracking
Cookies help operate features such as your shopping cart, account login and preferences.
Where enabled, analytics and advertising tools may collect browsing activity to measure website performance and advertising results. You can manage cookies through your browser and any cookie controls available on our website. Blocking essential cookies may affect shopping functionality.
Information retention and security
We retain information for the time needed to fulfil the purposes described in this policy, including accounting, legal requirements and resolving disputes. Retention depends on the type of information and applicable obligations.
We use reasonable safeguards to protect personal information. However, no online transmission or storage system can be guaranteed completely secure.
Your choices and requests
You can contact us to request access to, correction of or deletion of your personal information, or to withdraw permission for marketing communications.
Requests are handled subject to applicable law. We may need to verify your identity and retain certain records for legal, accounting or dispute-resolution purposes.
External websites
Our website may contain external links or embedded content, such as videos. Those services may collect information under their own privacy policies.
Changes and contact
We may update this policy as our services or practices change. The latest version will appear on this page.
For privacy enquiries, contact:
Progressive Welding Solutions Ltd.
Cantonement, Vieux-Fort, Saint Lucia
Email: info@progressiveweldingsolutions.net
